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A representative from A+ Home Improvement Company came by my home
on Aug.21st offering a free inspection for any damage to my roof. After chatting for awhile and absolutely no pressure, I agreed to the inspection. I did not have architectural shingles. He did find 5 or 6 areas that were hail damage. He said I should qualify for a roof replacement and offered to call State Farm Insurance and file the claim. He did so and a within a few days the State Farm adjuster came to the house and inspected the roof and confirmed the damage to the roof would qualify for a new roof. Since I had replacement coverage, my only cost was my $1,000 deductible, of which the company waived $500. Dan, the sales rep, stayed in touch with me and informed me of the schedule and what would happen on the day of installation. This Wednesday a supervisor and a four man crew arrived and started the process of tearing off the old shingles to the plywood and then reroofing with 30 year Corning architectural shingles. The crew was professional and made sure everything was covered on the ground in order to keep debris off brushes and plants. They came back Thursday morning to finish up and made sure the debris and any nails were picked up. Representative (Dan) came by afterwards and inspected the roof for quality and again went around making sure everything was picked up. The insurance company was great to work with and everything that Representative (Dan) presented was done as represented.
I understand the company is doing a number of other homes in Candlewick. Before I agreed to proceed with the new roof, I checked out the company. They are rated A+ with the BBB, they provided me with their current Commercial insurance certificate and their state license. They also provided references. They are out of Wauconda, Il.
Why are they in Candlewick looking for business. Dan said because of the pandemic, it has hit their company just like many others and due to needing to keep three crews working, they were aware of our storm and came over to obtain business. Normally I would have just said no, but I was outside when he came by with their Free Inspection offer, and he presented himself as professional, a nice company shirt on, and a company vehicle identified with the business name, etc.
I am glad I talked to him since I didn't know my roof had hail damage and now I have a beautiful new roof. I would recommend A+ Home improvement Company. By the way, he never asked for any money up front, and said they would be paid through the insurance proceeds. That is what happened. And this recommendation is being given because I was impressed by the whole process. The owner of the company even called me the day before the installation and thanked me for our business.

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I would like to share my experience working with A+ Home Improvement Company. I worked with Jerry and he was very professional and he kept me informed each part of the job. The roofing and siding of my house took quite a while because of the weather. Representative always communicated with me about when the workers could come back He also was here to check and make sure everything was going as planned and if I was satisfied. If I called and he wasn't available he would return my call as soon as he could. Representative (Jerry) is very knowledgeable and could answer all my questions. Your team of workers were all polite and hardworking.

I am very satisfied with the work and would recommend you to anyone. I have already given positive reviews to neighbors.

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